Terms and Conditions
Terms and Conditions of Use
These Terms and Conditions of Use ("Terms") govern the general conditions for using the websites, platforms, and internet applications (the "Site") of Líquido, in accordance with applicable laws governing e-commerce and data protection.
These Terms aim to clarify to the users of the virtual commerce service ("E-Commerce") provided by Líquido through the website liquidointernational.com the rules to be respected by both the users ("you", "user") and by Líquido ("we", "us", "our").
Therefore, it is the duty of all users of the Site to read this document carefully. By using the Site, platforms, or internet applications of Líquido, you expressly and fully agree to these Terms of Use.
1. Scope
These Terms aim to regulate the use of the Líquido Site, platforms, and internet applications, in conjunction with the Privacy and Security Policy and other regulations found on this Site.
The Site provides access to various content and services, allowing for greater interaction with our customers and enabling online purchases.
2. Conditions for Access and Use of the Site
To use the Site, you may need to register by creating a User Account with a login and password, in addition to other personal information (such as email, full name, gender, date of birth, tax identification number, phone number, and address).
You are solely responsible for the truthfulness, authenticity, and accuracy of the information you provide. You must also maintain the confidentiality of your password and not disclose it to third parties. You are solely responsible for all activities conducted on the Site, especially those using your respective login and password.
You agree to use the Site in a manner that does not cause harm to any rights or interests of third parties, and in no way that could damage, hinder, or impede its regular operation. It is also your duty not to publish materials containing viruses or other malicious computer programs that could cause damage to the Site, its platforms, its applications, or to third parties, whether they are users or not.
The publication of any content by you on the Site implies a non-exclusive, irrevocable, and non-retractable license for its use, reproduction, and publication by Líquido. In cases of non-compliance with the law, these Terms of Use, or the Privacy and Security Policy, we may remove or edit content published by users.
In the event of a well-founded suspicion of false data, or in any case of use of the Site in non-compliance with the law, these Terms, or our Privacy Policy, Líquido may, without prior notice, cancel User Accounts and/or block access to its services.
Líquido is not responsible for the content, correctness, truthfulness, authenticity, completeness, or updating of the data provided by its users, nor for any misuse of information published by users or for fraud resulting from the violation of passwords.
Líquido does not condone the publication of content that infringes on copyrights, trade secrets, or any other rights of third parties, or that is of a discriminatory, offensive, or illegal nature.
3. Disclaimer of Warranties and Service Availability
The content available on the Site may occasionally contain errors or technical failures.
The Site does not guarantee the permanent availability of its services and functionalities. Therefore, Líquido may, at any time, cancel any of these services, platforms, or functionalities due to technical and operational issues. Whenever reasonably possible, users will be informed in advance by Líquido.
Líquido will not be liable for: a) Indirect damages resulting from the use of its platforms; b) Direct or indirect damages resulting from acts of God or force majeure; c) Direct or indirect damages due to improper use of the platform; d) Any damages arising from temporary service interruptions.
4. Responsibility for Fraud
Líquido is committed to protecting the privacy of its users' data, in accordance with the Privacy and Security Policy, and will only communicate with users if they have opted in.
However, you should be aware that fraudulent schemes exist to obtain personal information such as passwords and credit card data. For this reason, Líquido informs you that it takes all necessary efforts to protect the information you provide and will never request your password, username, credit card details, or other personal information via email or phone call.
If you receive any unsolicited or potentially fraudulent email in the name of Líquido, please contact us immediately.
5. User Responsibilities
You agree to: a) Use the Site ethically, respecting the conditions that govern its use and purpose; b) Provide correct, complete, and updated registration data, as well as a valid contact channel through which Líquido can reach you to best perform its services. If we find evidence of false or divergent information, we reserve the right to suspend or cancel your registration, without prejudice to taking other applicable measures; c) Have compatible devices and equipment, an internet connection service with an enabled antivirus and firewall, and duly updated software; d) Maintain the confidentiality of your account access data, especially your login and password, in relation to third parties, and use it on an individual and non-transferable basis. Do not make your password or any authentication mechanism available, disclosed, or shared with anyone, including on third-party platforms; e) Take measures on your technological devices to prevent unauthorized physical and logical access, such as using a password and/or biometrics; f) Acknowledge that all access and operations carried out after your successful digital authentication are indisputably interpreted as being your responsibility, including those resulting from misuse or disclosure to third parties; g) Not use software for automated access to the Site, except for libraries provided by Líquido, nor use data mining or automated data collection software of any kind, or any other not specified here that acts in a similar manner.
In the event of damages to Líquido or to third parties, the responsible user undertakes to bear all obligations to indemnify the injured party. This includes damages arising from acts performed through their account. The user agrees to assume the passive role in any judicial or administrative proceeding, requesting the exclusion of Líquido, and shall fully bear all related expenses and legal costs, holding us harmless from any losses or burdens.
Failure to comply with any of the obligations stipulated herein may result in the total or partial suspension of the Site's functionalities or the deletion of the User Account, without prior notice, as provided in this document.
6. Intellectual Property
All content accessed through the Site, platforms, and applications of Líquido (including, but not limited to, general texts, presentations, charts, databases, photographs, illustrations, graphics, videos, and software) is protected by intellectual property rights. Your access to the Site does not imply any assignment of rights or license beyond mere use.
Furthermore, the following are prohibited: any reproduction beyond the mere access to intellectual works, content, and information presented by Líquido; the transmission, distribution, disclosure, or any form of communication of Líquido's intellectual property; the use of means to break passwords or coding of the Site to access and interpret its source code, as well as to translate it into another computer language; the electronic transmission of the Site or its contents from one computer to another via a network (this restriction does not include the mere use of the Site on a network); the use of the Site by third parties or by any person other than the one originally authorized/licensed.
7. Third-Party Links
The Site may contain links to external pages to facilitate the search for information available on the Internet. There is no type of link or association between Líquido and the owners of these external pages.
Líquido is exempt from liability for any damages, losses, and/or lost profits of any kind that may arise from the services, information, data, files, products, or any type of material existing on these external pages.
8. Product Information, Technical Characteristics, and Use Guidelines
The products advertised and sold by Líquido are subject to small differences in relation to the images viewed on your screen. Furthermore, colors and images may vary, especially in terms of color tone, according to each monitor/screen of the device used by the user.
All sales are subject to analysis and stock availability at the time of order fulfillment. Adding an item to the shopping cart does not guarantee the price or availability of the product.
9. Out of Stock Items After Order Completion
If an item from your purchase is out of stock due to a failure in the integrated stock and sales system, the customer will be notified and may choose one of two alternatives: total cancellation of the order or partial delivery of the order. In the case of partial delivery or cancellation, the value of the unavailable items will be duly refunded.
10. Third-Party Services, Viruses, and Security Requirements
Some financial transactions carried out through registration with Líquido may be completed on third-party websites, platforms, or applications, including to ensure the security of your financial data. Líquido disclaims any responsibility for damages, losses, and/or lost profits of any nature that may arise from the services provided by these third parties and/or in the environment of their sites, platforms, and applications, as well as those resulting from the existence of viruses or other harmful elements on the user's device used for access.
11. Term and Modifications
The operation of the Site is for an indefinite term. Líquido has the right to terminate, suspend, or interrupt its Site, platforms, and applications, in whole or in part, unilaterally and without prior notice to the user.
Furthermore, Líquido may change these Terms and Conditions of Use and the Privacy and Security Policy, as well as other regulations provided on its site, unilaterally and without prior notice.
These Terms may be updated occasionally to reflect improvements or changes in our services. Any updates will be published here, so we encourage you to check back regularly.
Thank you for being part of our journey — your trust inspires everything we create.